Tremolo Bridge Vintage Brass Saddles For ST 10.5mm String Space | Guyker

Customer Reviews

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M
Marinho
Great. Could be greater.

I have remodeled my entire new Custom Shop strat with golden hardware from you folks. Love the quality and sturdiness, the coated springs and the beauty of it all. However, the tremolo bar is lose within its fitting on the bridge. It is truly annoying and I have now to find a solution of my own. Upon inquiring to your customer support I was simply told to seek a luthier. I think that’s pretty poor customer service since it’s a product you made and it is your responsibility to make it work properly. Disappointed to say the least. Have more instruments of my own to rod and more that I am making (exotic instruments that I will be selling) and would like to know that I have a support team who is behind me and my needs and not someone passing the buck.